Terms and Conditions

Effective Date: 1 October 2026

Welcome to the website of M/S Tilak Ram Rice and Gen. Mills, operating under the brand name Shahi Tilak. By accessing or using this website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using the website.

1. About the Company

This website is owned and operated by:

M/S TILAK RAM RICE AND GEN. MILLS
Khushal Majra Road, Cheeka, Kaithal,
Haryana – 136034, India

Brand: Shahi Tilak
Email: tilakrice@gmail.com
Phone: +91 73558 40451

In these Terms & Conditions, "Company", "we", "us", or "our" refers to M/S Tilak Ram Rice and Gen. Mills, and "you" or "user" refers to any person accessing or using this website.

2. Acceptance of Terms

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please discontinue use of the website.

We reserve the right to modify, update, or replace these Terms & Conditions at any time. Any changes will become effective when posted on this page. Your continued use of the website after such changes constitutes acceptance of the revised terms.

3. Website Use

You agree to use this website only for lawful purposes and in a manner that does not:

Violate any applicable law or regulation.
Infringe upon the rights of the Company or any third party.
Attempt to gain unauthorized access to any part of the website or its systems.
Introduce viruses, malware, or other harmful or disruptive material.
Interfere with the normal operation or security of the website.
Use website content for unauthorized commercial purposes.

The Company reserves the right to restrict or terminate access to the website if a user violates these Terms & Conditions.

4. Information on the Website

We make reasonable efforts to ensure that the information presented on this website is accurate and up to date. However, product descriptions, specifications, images, availability, pricing, and other information may be changed or updated without prior notice.

The information provided on this website is intended for general informational purposes and should not be considered a guarantee of any particular product characteristic, availability, or outcome unless expressly stated.

5. Product Information

Shahi Tilak offers rice and related food products. Product images, packaging, colors, sizes, weights, and other visual representations displayed on the website may vary from the actual product due to manufacturing, packaging, display, or photographic conditions.

Where applicable, users should refer to the product packaging and labeling for the most current information regarding ingredients, nutritional information, storage instructions, weight, batch details, manufacturing information, and other legally required particulars.

6. Intellectual Property Rights

Unless otherwise stated, all content available on this website, including but not limited to:

The Shahi Tilak brand name and identity
Company names and logos
Text and written content
Product images and photographs
Graphics and designs
Website layout and visual elements
Videos and other media
Trademarks and brand assets

is owned by or licensed to M/S Tilak Ram Rice and Gen. Mills and is protected under applicable intellectual property laws.

You may view and use the website for personal and legitimate informational purposes only.

You may not copy, reproduce, modify, distribute, publish, transmit, display, sell, or commercially exploit any website content without prior written permission from the Company.

7. Trademarks

Shahi Tilak, together with its associated logos, names, designs, and brand elements, may constitute trademarks or other proprietary intellectual property of the Company.

Nothing on this website should be interpreted as granting any user a license or right to use any Company trademark without prior written authorization.

8. Third-Party Links

The website may contain links to third-party websites or platforms for informational or convenience purposes.

The Company does not control and is not responsible for the content, privacy practices, availability, security, or policies of third-party websites.

Accessing any third-party website through a link on our website is done at your own discretion and risk.

9. User Enquiries and Communications

If you submit an enquiry, feedback, request, or other communication through the website, you agree to provide information that is accurate and not misleading.

You must not submit content that is unlawful, defamatory, abusive, fraudulent, threatening, obscene, or infringes the rights of another person or entity.

The Company may use the information provided through enquiries to respond to your request, provide relevant information, and communicate with you regarding our products or services, subject to our Privacy Policy.

10. Privacy

Your use of this website may involve the collection and processing of certain information.

Our collection, use, storage, and handling of personal information are governed by our Privacy Policy, which forms part of these Terms & Conditions.

We encourage you to review the Privacy Policy before submitting personal information through the website.

11. Disclaimer

To the extent permitted by applicable law, the website and its content are provided on an "as is" and "as available" basis.

While we make reasonable efforts to maintain the website and its information, we do not warrant that:

The website will always be available or uninterrupted.
The website will be free from errors or technical issues.
All information will always be complete, accurate, or current.
The website will be free from viruses or other harmful components.

Nothing in these Terms & Conditions excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, M/S Tilak Ram Rice and Gen. Mills shall not be liable for any direct, indirect, incidental, consequential, or other losses arising from or related to:

Your use of or inability to use the website.
Reliance on information available on the website.
Temporary unavailability or interruption of the website.
Technical errors or security issues beyond our reasonable control.
Access to or use of third-party websites linked from our website.

This limitation is subject to rights and liabilities that cannot legally be excluded under applicable law.

13. Website Availability

We may modify, suspend, discontinue, or restrict access to any part of the website at any time, temporarily or permanently, without prior notice.

We shall not be responsible for any loss or inconvenience resulting from such modification, suspension, or discontinuation, to the extent permitted by law.

14. Indemnification

You agree to indemnify and hold harmless M/S Tilak Ram Rice and Gen. Mills, its representatives, employees, affiliates, and associated parties from claims, liabilities, losses, damages, costs, or expenses arising from your:

Violation of these Terms & Conditions.
Misuse of the website.
Violation of applicable laws or regulations.
Infringement of the rights of the Company or any third party.

15. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to the use of this website or these Terms & Conditions shall be subject to the jurisdiction of the competent courts having jurisdiction over the Company's place of business, subject to applicable law.

16. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be modified or removed to the extent necessary, while the remaining provisions shall continue to remain valid and enforceable.

17. Entire Agreement

These Terms & Conditions, together with the Privacy Policy and any other policies expressly referenced on this website, constitute the terms governing your use of the website.

18. Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us: