Privacy Policy
Effective Date: 1 October 2026
At Tilak Ram Rice, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with the Shahi Tilak website.
By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website, we may collect:
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Personal Information: Your name, email address, phone number, address, and other information you voluntarily provide through contact or enquiry forms.
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Enquiry Information: Details relating to your product enquiries, feedback, requests, or business requirements.
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Technical Information: IP address, browser type, device information, operating system, referring pages, and website usage information.
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Cookies and Similar Technologies: Information collected through cookies and similar technologies used to improve website functionality and understand visitor behaviour.
We collect information that is reasonably necessary for the purposes described in this Privacy Policy.
2. How We Use Your Information
We may use the information we collect to:
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Respond to your enquiries and requests.
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Provide information about Shahi Tilak products.
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Communicate with you regarding your enquiry.
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Improve our website and customer experience.
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Understand website traffic and usage patterns.
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Maintain website security and prevent unauthorised activity.
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Comply with applicable legal and regulatory requirements.
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
Cookies may help us:
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Remember user preferences.
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Analyse website traffic.
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Monitor website performance.
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Improve website functionality.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
4. Sharing of Information
Tilak Ram Rice does not sell or rent your personal information.
We may share relevant information with trusted third-party service providers when reasonably necessary for operating our website or responding to your requests. These may include:
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Website hosting and technical service providers.
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Analytics and website performance providers.
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Email and communication service providers.
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Business or service partners where necessary to fulfil your request.
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Government authorities or law-enforcement agencies where required by applicable law.
Any such sharing will be limited to what is reasonably necessary for the relevant purpose.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, maintain business records, resolve disputes, comply with applicable legal obligations, or protect our legitimate interests.
When information is no longer required, we may securely delete or anonymise it, subject to applicable law.
7. Your Rights
Subject to applicable law, you may have rights regarding your personal information, including the right to:
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Request information about the personal data we process.
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Request correction of inaccurate or incomplete information.
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Request deletion of personal information where applicable.
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Withdraw consent where processing is based on consent.
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Raise a grievance regarding the handling of your personal information.
For any privacy-related request or concern, please contact us using the details below.
8. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, or other external services.
Tilak Ram Rice is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of such websites before providing them with your personal information.
9. Children's Privacy
Our website is not specifically intended for children. We do not knowingly seek to collect personal information from children except where permitted and handled in accordance with applicable law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable legal requirements.
Any updated version will be published on this page with a revised effective date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Tilak Ram Rice
Brand: Shahi Tilak